Frequently Asked Questions

Login Issues

Q: What if I can't log in?

A:

1. Check network connection
2. Clear browser cache
3. Try different login methods
4. Contact technical support

Q: What if I forgot my password?

A:

1. Click "Forgot Password" link
2. Enter registered email
3. Check email for reset instructions
4. Follow instructions to reset password

Feature Issues

Q: Generated content doesn't meet expectations?

A:

1. Provide more detailed descriptions
2. Try regenerating
3. Use editing features to adjust
4. Contact AI assistant for optimization

Q: Images won't display?

A:

1. Check network connection
2. Refresh page and retry
3. Clear browser cache
4. Contact technical support

Technical Issues

Q: Page loading slowly?

A:

1. Check network speed
2. Close other tabs
3. Clear browser cache
4. Try different browser

Q: File save failed?

A:

1. Check network connection
2. Ensure you're logged in
3. Refresh page and retry
4. Contact technical support

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Contact Support

• 📧 Email: support@ihateppt.com
• 💬 Online Customer Service: Weekdays 9:00-18:00
• 📱 WeChat Group: Scan QR code to join

Still have questions? Our support team is here to help!